Privacy Policy

Thank you for visiting the https://constituentvoice.com/ (the “Website”). We are committed to maintaining the privacy and security of your personally identifiable information as you visit the Website and communicate through us via email, text or other electronic messages and/or through mobile and desktop applications and other online services. This Privacy Policy (this “Privacy Policy”) explains our commitment to protect the personally identifiable information we collect, use, or disclose through the Website. Please carefully read this Privacy Policy, which is incorporated into, and made a part of, the Terms of Use.

Overview

Any communication or material you provide to us, whether received online, electronically, otherwise collected by or submitted to us, including any data, questions, comments, suggestions or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post becomes our property and may be used for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, market, research, development of prospect lists, project planning, broadcast, posting and marketing, among other things.

Information We Collect

Throughout the Website, you may voluntarily submit information that personally identifies you (the “Personal Information”). For example, we may ask you to voluntarily submit Personal Information, if (i) you register on our Website; (ii) you request information about our products and Services (as defined in the Terms of Use) or purchase products from us; (iii) you request access to certain parts of the Website; (iv) you request information about becoming a Representative or enroll as a Representative; or (v) you visit our social media sites. Personal Information includes, but is not limited to, your (a) name, (b) physical address, (c) phone number, (d) fax number, (e) e-mail address (f) credit card information, and (g) authentication information, including your user name and password, if applicable. We may maintain a record of this information. Personal Information does not include anonymous or aggregate information that does not identify you as an individual.

At some sections of the Website, only persons who provide us with the requested information will be able to obtain information or otherwise participate in the Website’s activities, Services, and offerings.

To help us tailor the Website to the needs and interests of our visitors, we may use automatic data collection technologies to collect various types of information about you, your equipment, browsing actions and patterns that do not identify you personally, such as the products you purchase, the Services you use, the frequency of such purchase and uses, the type of browser you are using, the type of operating system you are using, the domain name of your Internet service provider, the length of time you spend on the Website, which pages you visited within the Website, which site you visited before coming to ours and which site you accessed when you left the Website.

How We Use the Information We Collect

In general, we use Personal Information to manage your account, communicate with you, improve our provision of Services to you and to enhance your experience. We may use the Personal Information (i) to personalize your experience (your information helps us to better respond to your individual needs), (ii) to process transactions, generate invoices and provide other billing and payment services and other Services, (iii) to provide to third parties to maintain and/or operate the Website, (iv) to give to our business partners and third party vendors that provide services or products selected by you, (v) to fulfill your requests and product orders, (vi) to provide you with information on products, specials, newsletters, promotions and other services we provide via email or otherwise, (vii) for marketing research, (viii) to enforce the terms and conditions of this Privacy Policy or the Terms of Use, (ix) if you are a Representative with the Company, to enforce the terms of your Representative Agreement and in connection with our business relationship, (x) to protect your personal safety and the personal safety of our users and the public in general (whether in emergency situations or otherwise), (xi) to comply with the law or governmental or regulatory requirements, enforce our Websites policies or protect the rights, property or safety of the Company and others and (xii) as otherwise permitted by law. As set forth in this Privacy Policy, we will only share Personal Information to third parties as is necessary to operate our business. We will not sell your Personal Information to third parties except as set forth in this section and the Business Transactions section of this Privacy Policy.

We aggregate the information collected from visitors of the Website to track overall visitor traffic patterns. This aggregated non-personally identifiable information allows us to develop statistics that are helpful to understanding how our visitors use the Website. We use this aggregated information to monitor, maintain and improve the functionality and content of the Website, making it more responsive to the needs of our visitors. We may also use the non-personally identifiable information for the enhancement, operation, management or maintenance of the Website, in connection with developing and operating new websites and for historical, statistical, scientific or other purposes. We reserve the right to use, sell and assign for any and all purposes all non-personally identifiable information; and you authorize us to use, sell and assign, for any and all purposes, all non-personally identifiable information.

We may provide the Personal Information and non-personally identifiable information to our partners, affiliates, subsidiaries, third party vendors, agents and contractors, to a subsequent operator of the Website or to a successor-in-interest or a purchaser of our business. We may employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Your use of the Website constitutes your consent to the collection and uses of Personal Information and non-personally identifiable information as described in this Privacy Policy.

Security

We place a priority on protecting your Personal Information and take commercially reasonable measures to secure and protect such information. However, we cannot guarantee that any electronic commerce is totally secure. There is no guarantee that information may not be access, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. We have no control over the information collected by your Internet service provider or your employer (if the Website is made available to you through your employer or if you send us Personal Information through your employer-provided email account) or information that you disclose in a public forum. Any such third party that collects your Personal Information may use the information in accordance with its terms and conditions of use (and related privacy policies), which may be different from this Privacy Policy. We are not responsible for any information collected by such third parties and/or how such information is used or maintained. Neither we nor any third party have the authority to make any representations or commitments on behalf of the other.

Cookies and Other Tracking Technologies

We and our service providers use cookies, web beacons and other technologies to receive and store certain types of information whenever you interact with the Website. We use cookies and other technologies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We reserve the right to place a text file called a “cookie” or other tracking device in the browser files of your computer. The cookie itself does not contain information that would personally identify you, although it could enable us to relate your use of the Website to information that you have specifically and knowingly provided to the Website. This may enable us to tailor the Website’s operations to your needs, likes and dislikes. Most browsers automatically accept cookies, but you can adjust yours to notify you of a cookie placement request, refuse certain cookies or decline cookies completely. We may use third parties to serve our advertisements on other websites. In serving our advertisements, these companies may use cookies and other tracking devices to collect certain information about your visits to other websites (such as browser type), IP address, which page was visited and time of day. This information may be used to evaluate our online advertising campaigns or to tailor promotions and other marketing messages to you. You may elect to refuse cookies. Please refer to your browser Help instructions to learn more about cookies and how to manage their use.

Collection of Information by Third Party Sites

The Website may contain links to other Internet sites. In addition, we may have a third party payment processor who collects Personal Information when you purchase and pay for products, which it may pass on to us. These other sites may have different privacy policies and this Privacy Policy does not apply to such other sites. We have no responsibility or liability for the content and activities of these linked sites.

Unsubscribing and Opting-Out

If you have opted-in to receive status updates regarding our products or Services, you may opt-out, at any time, from receiving any such status update by selecting the appropriate option on your profile located on the Website.

Access

We will maintain procedures consistent with applicable law for you to gain access to your Personal Information and, when appropriate, correct, change or delete any such Personal Information.

Statutory Compliance

Your California Privacy Rights

If you are a resident of California, the CCPA grants you the following specific rights regarding your Personal Information. In compliance with California law, we provide California residents with certain information and access upon request. Please be aware that not all information sharing is covered by these requirements and only information on covered sharing will be included in our response.

— Right to Know

You have the right to submit a verifiable consumer request (“Consumer Request”) that we disclose the following to you in a readily useable format covering the 12 month period preceding your request:

The categories of Personal Information we have collected about you;
The categories of data collection sources of the Personal Information we have collected about you;
Our business or commercial purpose(s) for collecting Personal Information;
The categories of third parties with whom we share Personal Information;
The specific pieces of Personal Information we have collected about you; and
The categories of Personal Information we have disclosed for a business purpose.

We are not required to retain any information about you if it is only used for a one-time transaction and would not be maintained in the ordinary course of business. We also are not required to reidentify Personal Information if it is not already stored in the manner above, nor are we required to provide the Personal Information to you more than twice in a 12 month period.

If you would like to know if we have disclosed Personal Information about you to specific third parties, you may also email contact us at constituentvoice.com/support to receive information about the categories of Personal Information that we disclosed to third parties for their direct marketing purposes. You may receive the names and addresses of those third parties, and you may request this information for the year prior to your request. Note that these particular requests may only be made once per calendar year. Additionally, please be aware that only sharing activities required by California law will be included in our response to your Consumer Request.

— Right to Opt Out

In response to your written request, we will provide you with a notice describing the cost-free means to opt-out of our sharing your Personal Information with third parties with whom we do not share the same brand name, if the third-party will use such information for its direct marketing purposes.

— Right to Request Deletion

You have the right to request that we delete any Personal Information that we have collected from you and direct service providers to do the same. However, we are not required to comply with a request to delete, if it is necessary for us to retain the Personal Information in order to:

Complete the transaction for which we collected the Personal Information;
Provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you;
Detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity, take all necessary and appropriate steps to mitigate current and future risk or prosecute those responsible for such activities;
Debug products to identify and repair errors that impair existing intended functionality;
Exercise free speech, ensure the right of another consumer to exercise his or her free speech rights, or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.);
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent;
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
Comply with legal obligations; or
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

— Right to Non-Discrimination

You have the right to be free from discrimination when you exercise your consumer rights under the CCPA, including by us not:

Denying you goods or Services;
Charging you a different price or rate for goods or Services, including through granting discounts or other benefits, or imposing penalties;
Providing you a different level of quality of goods or Services; or
Suggesting that you may receive a different rate for goods or Services or a difference level or quality of goods or Services.

In order to exercise your rights, you must submit a Consumer Request, which must then be verified. Generally, in order to verify your requests, we will compare the Personal Information we have about you to pieces of Personal Information we will request in the course of processing your request. The Personal Information required for verification may include your name, email address, phone number, shipping address, or the date of your last purchase from us. We will deliver a response to you within 45 days of receiving the verifiable Consumer Request. Verifiable Consumer Requests may be submitted through one of the following methods:

Call us at (202) 964-0336; or
Submit a request via email at constituentvoice.com/support entitled “Consumer Request.”

You may appoint an authorized agent to submit Consumer Requests on your behalf. Should you choose to do so, for your and our protection, we will require you to verify your identity directly with us and directly confirm that you have provided the authorized agent permission to submit the Consumer Request. Should your authorized agent fail to submit proof that he or she have been authorized to act on your behalf, we will deny the Consumer Request.

COPPA (Children Online Privacy Protection Act).

The Website, Content (as defined in the Terms of Use) and Services are intended for those who are 18 years of age or older. We do not collect any information from anyone under the age of 13. If we learn that we have collected Personal Information from a child under the age of 13, we will promptly delete that information. If you believe we have collected information from a child under the age of 13, please contact us at Constituent Voice LLC, 2435 N. Central Expressway, Suite 300, Richardson, TX 75080. If you are between the ages of 13 and 18, you agree you will only use the Website, Content and Services under the direct supervision of a legal guardian or parent who has agreed to our Terms of Use and this Privacy Policy for themselves and on your behalf and consent to your use. We do not knowingly collect or store any Personal Information from anyone under the age of 18 unless we believe we have received consent from that person’s legal guardian or parent who has agreed to these Terms of Use and this Privacy Policy. If we learn we have collected or received Personal Information from a child between the ages of 13 and 18, without parental consent, we will delete that information.

Business Transactions

We reserve the right to transfer any and all information that we collect from visitors, or that we otherwise collect concerning or in connection with the Website, including Personal Information, to a third party in the event of a sale or other transfer of assets or of any portion of our business. In the event we enter a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred.

Changes to the Policy

We may amend this Privacy Policy at any time without specific notice to you. The most recent form of this Privacy Policy will be posted at all times on the Website, and you should review this Privacy Policy each time upon visiting or using the Website. You agree that each time you enter or use the Website, you accept and comply with, and agree to be bound by, this Privacy Policy, as modified.

If you do not agree to any provision of this Privacy Policy or to any modification to this Privacy Policy, please do not use the Website.

Consent to Processing of Personal Data in United States

The Website, Content and Services are intended for users in the United States. If you are visiting the Website from a location outside the United States including, without limitation, the European Economic Area, your connection will be through servers located in the United States. All information you receive from the Website will be created on servers located in the United States, and all information you provide will be maintained on web servers and systems located within the United States. The data protection laws in the United States might not be the same as those in your country. Accordingly, your Personal Information may be transferred outside of the country where you reside or are located, including to countries that may not or do not provide the same level of protection for your Personal Information. By using and accessing our Website, users who reside or are located in countries outside of the United States agree and consent to the transfer to storage and processing of Personal Information on servers located outside of the country where they reside, and that the protection of such information may be different than required under the laws of their residence or location.

Questions, Comments, or Complaints Regarding this Privacy Policy

If you are aware of any violations of this Privacy Policy or if you have any questions or comments regarding this Privacy Policy, please contact us at Constituent Voice LLC, 2435 N. Central Expressway, Suite 300 Richardson, TX 75080.

By using the Website you acknowledge acceptance of this Privacy Policy in effect at the time of use. This Privacy Policy was last revised on May 20, 2022.